Ceramic Studio & Classes info@PlayWithClayStudios.com

All studio visitors are required sign in, agreeing they accept and understand the following studio rules upon entering the studio...PLAY WITH CLAY liability

 

  • Late Policy
    • If you more than 15 minutes late, you will have to reschedule your class. Classes have a set 3 hour timeline to ensure students’ success, so tardiness throws off the whole class’ routine.

 

  • Cancellation Policy 
    • Students are able to cancel a reservation up to 72 hours prior to class start time without penalty.
      • This still applies even if a student signs up for a class under 72 hours before a class.
    • Cancellations must be time stamped, by email request to guarantee deposit transferability. PWC staff will respond will a code to type in when rescheduling so students will not have to repay deposit.
    • Any cancellations made in less than 72 hours, forfeit deposit paid for class.
    • Classes are always transferable up to 1 year after purchase date, whether a class is cancelled in or outside the allow cancellation period.

 

  •  No Refund Policy
    • Ceramic artworks, contrary to staff efforts, throughout its process are subject to damaging variables. In the rare instance any of these uncontrollable factors occur,  students receive equal or better than exchanges, replacements or studio credit, (as long as the student has returned to retrieve their artwork in the allowed 4 month time.)
    • Classes are an educational service provided at set times. Understandably emergency cancellations can interfere with attendance by students, or even unexpectedly by teachers. Given these circumstances, all purchased classes are transferable in studio credit however a student deems fit for up to 1 year after purchase date.

 

  • Deposit Policy
    • Due to the high demand for last minute classes and common late cancellations, as of June 1st, the studio is requiring a $10 deposit at booking. (Deposits for private parties will remain $150 due at booking.)
    • This $10 will pay for 1 pot firing and glaze if class was previously purchased.
    • Otherwise $12 credit can be applied towards class or other purchase.
    • Deposits are absorbed by studio if students cancel class, party or are a no show for any reason.
    • Students who buy class packages, will receive code at time of purchase, and will not be required to pay deposit when booking remaining classes.

 

  • Vouchers & Coupons Policy
    • All offers are to be used by expiration date posted.
    • Purchased offers are always worth purchase price and are transferable in studio even after expiration.
    • If an exception was otherwise made, student must present proof in writing by PWC staff  to their teacher at time of their class.